Refund policy
Return / Exchange is only applicable in case of a faulty, defective or damaged product delivery through online sale. The Client needs to intimate of the same “within 2 days of delivery”. No Return / Exchange request to be entertained post 2 days of delivery. Return / Exchange can only be processed in the form of a store credit.
- We allow for return of online purchases from www.sherinmalhotra.com subject to return being sought within 2 days of receiving the same.
- Once the Product is received at our office, the product will need to pass our internal QC standards, before any onward process can be initiated.
- Refund for the product purchased will only be processed subject to our acceptance of the returned garment.
- Refund can only be processed in the form of a store credit.
Please be advised that accessories of all types are non-returnable and fall outside the scope of the above-mentioned policy.